Privacy Policy
Paper Knife Co.
Paper Knife Co. is committed to protecting your privacy and handling your personal information in an open and transparent way, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose your personal information.
What Information We Collect
We may collect personal information including, but not limited to:
Your name
Email address
Shipping and billing address
Phone number
Order and purchase history
We only collect personal information that is reasonably necessary to operate our business and provide our products and services.
How We Collect Information
We collect personal information when you:
Place an order on our website
Contact us via email or contact forms
Subscribe to our mailing list
Interact with our website
How We Use Your Information
We use your personal information to:
Process and fulfil orders
Communicate with you about your order or enquiries
Provide customer support
Send marketing emails (where you have opted in)
Improve our website, products, and services
We do not sell or rent your personal information to third parties.
Payment Information
Payments made through our website are securely processed by Stripe.
Paper Knife Co. does not store or have access to your full payment or card details.
Stripe may collect and process personal information in accordance with their own privacy policy.
Sharing Your Information
We may share your personal information with trusted third parties only where necessary to operate our business, including:
Payment processors (e.g. Stripe)
Shipping and delivery providers
Website hosting and ecommerce platforms
Email marketing providers
These third parties are only provided with information necessary to perform their services.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
You can choose to disable cookies through your browser settings, although this may affect website functionality.
Accessing or Correcting Your Information
You may request access to, or correction of, your personal information at any time by contacting us using the details below.
Marketing Communications
If you subscribe to our mailing list, you may receive promotional emails from us.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.
Changes to This Policy
Paper Knife Co. may update this Privacy Policy from time to time.
Any changes will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Email: support@paperknifeco.com.au